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How Microsoft Is Advancing AI Adoption in the US Government
TL;DR
Microsoft has partnered with the US General Services Administration (GSA) to increase AI adoption across federal agencies. Through the new OneGov agreement, millions of government users can access Microsoft’s productivity, cloud, and AI tools—including Microsoft 365 Copilot—at no additional cost for up to 12 months. The initiative is forecasted to save the government billions, drive operational transformation, and accelerate secure digital innovation for public services.
Introduction
The digital revolution in public services is accelerating, and nowhere is this more apparent than in the ambitious new partnership between Microsoft and the US General Services Administration (GSA). A landmark agreement is set to rapidly advance the use of Artificial Intelligence within US federal agencies by offering powerful, secure AI solutions at unprecedented scale and value.
With a unified approach to pricing and deployment, the collaboration supports the GSA’s OneGov vision—providing a single transparent contract and significant cost savings. This initiative seeks to expand the government’s technology capabilities, modernize legacy systems, and spearhead the secure implementation of AI for public good across the nation.
The Microsoft-GSA OneGov Agreement: A Game Changer for Federal AI
The September 2025 announcement of the OneGov agreement marked a turning point for federal digital transformation. Under this bold arrangement, Microsoft’s suite of advanced productivity, cloud, and AI technologies—including Microsoft 365 Copilot—will be made available at no additional cost for up to 12 months to millions of existing Microsoft G5 users across government agencies.
A unique governmentwide pricing strategy is anticipated to drive $3 billion in savings in the first year alone. At a time when agencies face increased pressure to cut costs and improve operational outcomes, this initiative helps the public sector maximize its return on technology investment and redirect resources to mission-critical objectives.
Key Benefits: Empowering Agencies with Next-Gen AI
1. Transforming Productivity with AI
- Automation for Public Service: Microsoft 365 Copilot gives federal employees AI-powered tools to automate repetitive tasks, analyze large datasets, and boost collaboration—freeing up more time for high-impact work.
- Seamless Integration: Copilot and Microsoft 365 build on the familiar productivity suite national agencies already know, which reduces onboarding time and increases the likelihood of adoption throughout government.
2. Driving Automation with AI Agents
- No Per-Agent Fees: Agencies can build and deploy AI agents for functions such as citizen inquiries, case management, and contact centers—without incurring additional user or agent-based charges.
- Responsive Government Services: Intelligent AI agents handle routine requests, reduce wait times, and help ensure the public gets clear, prompt answers.
3. Accelerating Cloud Modernization
- Substantial Azure Discounts: The offer includes significant price reductions on Azure cloud services and waives data egress fees—helping agencies modernize legacy infrastructures and collaborate more flexibly across departments.
- Interagency Collaboration: A standardized cloud backbone helps break down silos, enabling seamless data sharing and unlocking the full promise of analytics-driven policy-making and public service delivery.
4. Streamlining Government Operations with Dynamics 365
- Enhanced Citizen Service: Dynamics 365 provides integrated workflows for everything from supply chain management to field service—enabling agencies to respond faster and more efficiently to the needs of citizens.
- Optimized Field Operations: Mobile and analytics-driven tools empower staff in the field with real-time data, making government more adaptable and transparent.
5. Strengthening Security at Every Level
- Unified Security Framework: Microsoft Entra ID (identity and access management) and Sentinel (cloud-native SIEM) offer advanced protection from identity breaches and threats.
- Zero Trust Architecture: Agencies can meet and sustain Zero Trust strategies, a top federal security mandate, ensuring that sensitive data and national interests remain secure in a rapidly evolving threat landscape.
Alignment with the AI Action Plan
Microsoft’s initiative helps federal agencies meet the critical goals outlined in America’s AI Action Plan, driving measurable progress in the following areas:
- Democratizing Access to AI: Broad access to enterprise-grade AI tools ensures federal employees at all levels can use, innovate, and boost productivity safely.
- Accelerating Responsible Adoption: By integrating AI features with existing platforms, the transition is streamlined and benefits are quickly realized.
- Enabling Innovation in Government: Flexible contracts and standardized solutions reduce friction, letting agencies focus on solutions that meaningfully impact citizens.
Opt-in Flexibility and Long-Term Value
Federal agencies can opt-in to any or all components of the OneGov offer until September 2026, and enjoy discounted pricing for up to three years. This flexibility allows agency CIOs and IT teams to prioritize digital transformation efforts in alignment with unique departmental needs and budgets.
Microsoft estimates that the whole program could deliver more than $6 billion in total value over three years when factoring in technology modernization, cost savings, and process efficiencies.
Innovation Meets Security: Compliance at the Core
The partnership is designed with federal security, privacy, and compliance requirements in mind:
- FedRAMP High Authorization: Microsoft 365, Azure, and principal AI services have achieved the Federal Risk and Authorization Management Program (FedRAMP) High status, which covers more than 400 critical NIST 800-53 security controls.
- Copilot for Government Security: Microsoft 365 Copilot has provisional authorization from the US Department of Defense and is soon expected to receive FedRAMP High certification—further strengthening the trust needed for widespread federal AI adoption.
This means government agencies can confidently scale up these technologies knowing they meet or exceed stringent US federal requirements for digital security and data privacy.
Microsoft’s Broader Commitment: Support, Savings, and Skills
Beyond technology, Microsoft is investing in the long-term success of the federal sector’s digital transformation:
- $20 Million in Additional Agency Support: Microsoft is providing dedicated support services to help agencies implement AI and cloud services efficiently and securely.
- Complimentary Cost-Optimization Workshops: Agencies can participate in workshops to identify ways to avoid software duplication, automate business services, and improve interoperability across teams and departments.
- Empowerment Through People-Centric Technology: Ultimately, Microsoft’s mission is to give government employees the tools to multiply their impact, innovate responsibly, and deliver for the public good.
Why This Matters Now
The demands on government to be more responsive, efficient, and secure are increasing at a record pace. Rigid legacy systems, growing cybersecurity threats, and expectations of digitally native public services make modernization not optional but essential.
With its comprehensive offering, Microsoft’s collaboration with the GSA enables agencies to:
- Remove Budget Barriers: Free and discounted access to tools eliminates the high up-front cost of adopting AI and cloud solutions for agency leaders.
- Accelerate Time-to-Value: Agencies can begin seeing the benefits of AI-powered automation, analytics, and improved service delivery almost immediately.
- Build for the Future: As more agencies adopt these standards, it creates an environment ripe for governmentwide digital innovation and interoperability.
How Agencies Can Get Started
The OneGov program is open to all Microsoft federal customers with Enterprise Agreements. They can opt-in to the offer, select the services that best fit their mission, and receive support throughout the transition. Microsoft has also set up a dedicated team to guide agencies through the process and answer any questions.
For more information, agencies are advised to contact their Microsoft representative or authorized reseller and can reach out directly to the Microsoft OneGov team for questions regarding eligibility and program specifics.
*Note: OneGov offers exclude AOS-G and CSP programs; Azure consumption and waived egress fees are applicable to select Governmentwide Acquisition Contracts. For details, consult Microsoft’s official communication channels.
Building the Future: Microsoft’s Vision for the AI-Powered Government
Since its founding, Microsoft has worked closely with public sector organizations. Now, as AI moves to the centerstage of public service delivery and national strategy, Microsoft is reaffirming its dedication to responsible innovation, robust partnership, and delivering technology that truly makes a difference.
AI promises to revolutionize how agencies interact with citizens, manage resources, and protect national interests. With initiatives like OneGov, Microsoft is making it dramatically easier and safer for government agencies of all sizes to step confidently into the future—delivering better, more secure, and more innovative outcomes for all Americans.
Conclusion
The Microsoft-GSA OneGov agreement goes far beyond technology procurement: it’s a blueprint for digital transformation at scale, enabling the public sector to deliver smarter, safer, and more personalized services for the people it serves. As agencies embrace AI, cloud, and security solutions designed for the federal context, the US government positions itself at the forefront of global digital innovation.
With unified leadership, robust compliance standards, and a commitment to partnership, this collaboration demonstrates the powerful impact of public-private cooperation in shaping the future of government.
FAQs
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What is the Microsoft-GSA OneGov agreement?
The OneGov agreement is a contract between Microsoft and the US General Services Administration that provides federal agencies with simplified, unified, and discounted access to Microsoft’s productivity, cloud, and AI technologies, including a free 12-month license of Microsoft 365 Copilot for millions of users. -
What are the main benefits for government agencies?
Major benefits include up to $3 billion in annual cost savings, enhanced productivity through AI automation, improved security and compliance, accelerated cloud modernization, and increased operational efficiency across federal programs and services. -
How can agencies participate and is there a deadline?
Federal agencies with Microsoft Enterprise Agreements can opt-in to any or all parts of the agreement through September 2026. Discounted terms are available for up to 36 months. Agencies should contact their Microsoft representative or authorized reseller for personalized guidance.
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